FAQ: Phasing Out the Free Plan of TimeMoto Cloud

The Free Plan will no longer be available after 31 March 2026.

Our Free Plan has helped thousands of teams discover the benefits of smarter time management. In February 2024, we introduced the Core Plan as the new standard for new users.

With rising server, energy, and development costs, it is unfortunately no longer possible for us to maintain free accounts.

You will no longer be able to access your Free Plan account after this date. All data stored in your account will be permanently erased.

Be sure to export your data before 31 March 2026.

If you do nothing, your account and data will be deleted from our servers after 31 March 2026.

Tip: If you also want to remove data stored on a TimeMoto device offline, please read this article: https://help.timemoto.com/en/articles/45

No. Once the Free Plan is discontinued, both your account and all data history will be wiped from our servers.
However, if you continue with one of the TimeMoto Cloud paid Plans (Core, Essential, or Plus), your account and data will remain accessible.

No. Accounts will not be upgraded automatically. You must choose and upgrade to a paid plan yourself.

1. Go to Account & Billing in your Cloud environment.
2. Under your current Cloud Plan, select the option to switch to another plan.
3. You can also:
   - Adjust the number of users.
   - Choose between monthly or yearly billing.

- Core Plan – the new entry-level plan.
- Essential Plan – for teams that need more advanced features.
- Plus Plan – for organisations requiring the most flexibility and control.

You can export your data at any time, but make sure to do this before 31 March 2026:

1. Log in to your Cloud account.
2. Go to Reports.
3. Click the Export button to download your data.