Service & Support
TimeMoto Cloud Support centre
Welcome to our Service & Support centre, here you will find our FAQs on topics such as ordering from TimeMoto, delivery and repairs.
I have a question regarding: my order, payments, VAT policies or creating my TimeMoto account.Order & Payment
I have a question regarding: shipping costs, delivery times, incorrect delivery, warranty period or product registration.Delivery & Warranty
I have a question regarding: 14 day satisfaction policy, return instructions, repair requests, CE certification or WEEE directives.Returns & Repairs
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Welcome to our TimeMoto Cloud Support centre, here you will find our FAQs on TimeMoto Cloud 1, TimeMoto Cloud 2 and how to get started.
Are you new to TimeMoto and need help setting up your Time Clock and Cloud system? Follow this link and go through the steps.Getting started
What version of Cloud am I using? If you look at the URL link in the browser, and it reads “app.timemoto.com” you are using Cloud 1. Need support on Cloud 1? Follow this link to the Support centre.TimeMoto Cloud 1
What version of Cloud am I using? If you look at the URL link in the browser, and it reads “cloud.timemoto.com” you are using Cloud 2. Need support on Cloud 2? Follow this link for the Support centre.TimeMoto Cloud 2
Welcome to our PC/ PC Plus Software Support centre. Here you can download the PC Software, find more information or the manual.
Need more information on the PC Plus Software? Find it here in the link below.PC Plus Software
This PC/ PC Plus Software version comes with a 30-day free trial and will convert to your bought licence, once the trial is over.Download PC Plus Software 30-day trial
Need support on PC/ PC Plus Software? Follow this link for the Support centre.PC/ PC Plus Software Support centre
Can't find what you are looking for? Then get in touch with us today.
Here you can download the PC Software, find the Quick Installation Guides for the Time Clocks and find other manuals on our download page.
Here you can download the Quick Installation Guide to set up your Time Clocks.Quick Installation Guide
Looking for a specific manual or software. Here you'll find all our available documentations.Downloads
Here you can download the Firmware update 3.4. for your Time Clocks.Firmware update 3.4