The TimeMoto Team supported us through changing times.
- Desalup
- Service/ health / nursing home
- 1 location
- 23 employees
- Spain, Barcelona
“I would recommend TimeMoto and already did. They have great products and provide the support that has the willingness to help and serve the customer.” - Carles García Vila
Carles García VilaOwner
Article 34 made our Time Clocks obsolete, but the TimeMoto Support Team changed that.
This is Carles García Vila’s story. He is one of our TimeMoto clients and is the owner of Desalup in Barcelona Spain. Desalup is a nursing home specialising in elderly care. They have the Cloud and Time Clock combination for their 23 employees. Mr Vila has been a TimeMoto Client for many years now, let him share his experience of upgrading his Time Clocks and how the TimeMoto support team were there for him when Spain implemented article 34 of the workers' statute.
“I acquired the nursing home building 12 years ago and from it, I started Desalup. The building is located in the city with a 1000m spread over 5 floors. We have the offices located on the ground floor and the other floors hold 34-beds for our patients. I wanted to take care of the elderly and with my team of 23 employees, we take good care of them. We pride ourselves on our treatment, dedication and good patient care. My employees have a lot of vocation and love for their work with the patients. Personally, I do anything to keep our patients happy, even if it means picking up their medication for them."
“We have been a client with TimeMoto from the beginning, and we started with their original Time Clocks, but after Spain introduced ‘article 34’ law, which regulates the registration of the working hours of employees, we found ourselves with outdated Time Clocks. However, when we contacted the support team, they remotely upgraded our Time Clocks and solved our issue, even though we already had their Time Clocks for a few years at the time. I loved that they could provide support in Spanish and their overall professionalism. It was a key factor in later purchasing the new Time Clock Model."
“Our experience with the support team was a key factor in later purchasing the new Time Clock Model.” - Carles García Vila
Desalup Setup
Timemoto TM—616
- RFID
- PIN
TimeMoto Cloud Essential Plan
25 users
TimeMoto RF—100 RFID Badges
25 RFID badges
“We currently have a couple of TM-616 Time Clocks which we have located on the first floor of the nursing home. We opted out of displaying the Time Clocks in our office, which are located on the ground floor because the employees spend most of their time with the patients. We figured that with the good relationship between our employees and the patients, and the sleek design of the Time Clocks, it was okay to display it in plain sight.
"I would recommend TimeMoto and already did. They have great products and provide the support that has the willingness to help and serve the customer.” - Carles García Vila
“We never close the office, which means we always need someone there. TimeMoto Cloud has really helped me with this by visually tracking employees’ clocking. It has helped me in multiple aspects, from the basics of employee time tracking, to control over absences, payroll, and reports. I am thankful to TimeMoto Cloud especially when we had some problems with employees arriving late and leaving early. The application actually opened my eyes to some employees not complying with their schedules, and empowered me to address the issue.”
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