Support

TimeMoto support
Welcome to our Service & Support centre. Here you can find answers on FAQs around orders, delivery and repairs and learn how to set up your Time Clock or ask for support on TimeMoto Cloud.

Can we help you?

  • Service & Support

  • TimeMoto Cloud Support centre

  • Remote Support

Service & Support

Welcome to our Service & Support centre, here you will find our FAQs on topics such as ordering from TimeMoto, delivery and repairs.

Ordering from TimeMoto

I have a question regarding: my order, payments, VAT policies or creating my TimeMoto account.

Order & Payment

Delivery & Warranty

I have a question regarding: shipping costs, delivery times, incorrect delivery, warranty period or product registration.

Delivery & Warranty

Returns & Repairs

I have a question regarding: 14 day satisfaction policy, return instructions, repair requests, CE certification or WEEE directives.

Returns & Repairs

Are you new to time registration?

Read our short guide to deciding what works best for your business.

TimeMoto Cloud Support centre

Welcome to our TimeMoto Cloud Support centre, here you will find our FAQs on TimeMoto Cloud 1, TimeMoto Cloud 2 and how to get started.

New to TimeMoto?

Are you new to TimeMoto and need help setting up your Time Clock and Cloud system? Follow this link and go through the steps.

Getting started

TimeMoto Cloud 1 Support

What version of Cloud am I using? If you look at the URL link in the browser, and it reads “app.timemoto.com” you are using Cloud 1. Need support on Cloud 1? Follow this link to the Support centre.

TimeMoto Cloud 1

TimeMoto Cloud 2 Support

What version of Cloud am I using? If you look at the URL link in the browser, and it reads “cloud.timemoto.com” you are using Cloud 2. Need support on Cloud 2? Follow this link for the Support centre.

TimeMoto Cloud 2

PC/ PC Plus Software

Welcome to our PC/ PC Plus Software Support centre. Here you can download the PC Software, find more information or the manual.

What is TimeMoto PC Plus Software?

Need more information on the PC Plus Software? Find it here in the link below.

PC Plus Software

Download PC/ PC Plus Software with 30-day trial

This PC/ PC Plus Software version comes with a 30-day free trial and will convert to your bought licence, once the trial is over.

Download PC Plus Software 30-day trial

PC/ PC Plus Software Support

Need support on PC/ PC Plus Software? Follow this link for the Support centre.

PC/ PC Plus Software Support centre

Can we help you?

Can't find what you are looking for? Then get in touch with us today.

Downloads

Here you can download the PC Software, find the Quick Installation Guides for the Time Clocks and find other manuals on our download page.

Set up your Time Clocks

Here you can download the Quick Installation Guide to set up your Time Clocks.

Quick Installation Guide

Looking for manuals?

Looking for a specific manual or software. Here you'll find all our available documentations.

Downloads

Firmware update Time Clocks

Here you can download the Firmware update 3.4. for your Time Clocks.

Firmware update 3.4

Cart

Product added to your cart

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