Support

Welcome to our Support & Service center. Here you can find answers on FAQs around orders, delivery and repairs and learn how to set up your Time Clock or ask for support on TimeMoto Cloud.

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Service & Support
TimeMoto Cloud Support center
Remote Support

Service & Support

Welcome to our Service & Support center, here you will find our FAQs on topics such as ordering from TimeMoto, delivery and repairs.

Ordering from TimeMoto

I have a question regarding: my order, payments, VAT policies or creating my TimeMoto account.

Order & Payment

Delivery & Warranty

I have a question regarding: shipping costs, delivery times, incorrect delivery, warranty period or product registration.

Delivery & Warranty

Returns & Repairs

I have a question regarding: 14 day satisfaction policy, return instructions, repair requests, CE certification or WEEE directives.

Returns & Repairs

Are you new to time registration?

Read our short guide to deciding what works best for your business.

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TimeMoto Cloud Support center

Welcome to our TimeMoto Cloud Support center, here you will find our FAQs on TimeMoto Cloud 1, TimeMoto Cloud 2 and how to get started.

New to TimeMoto?

Are you new to TimeMoto and need help setting up your Time Clock and Cloud system? Follow this link and go through the steps.

Getting started

TimeMoto Cloud 1 Support

What version of Cloud am I using? If you look at the URL link in the browser, and it reads “app.timemoto.com” you are using Cloud 1. Need support on Cloud 1? Follow this link to the Support center.

TimeMoto Cloud 1

TimeMoto Cloud 2 Support

What version of Cloud am I using? If you look at the URL link in the browser, and it reads “cloud.timemoto.com” you are using Cloud 2. Need support on Cloud 2? Follow this link for the Support center.

TimeMoto Cloud 2